returns or exchanges MUST have a return authorization number or they will be
Requests for an RA# can only be made by calling 212-768-9095
Monday-Friday 9am-5pm est.
* Bridal and evening gloves are final sale
and cannot be returned or exchanged.
* All return/exchange postage,
shipping & handling charges are not reimbursable.
return/exchange requests must be made within 14 days from receipt of shipment.
* All returns/exchanges must be post marked with 5 business days of
receiving RA #
* A copy of the invoice must accompany the
* Merchandise must be unused & undamaged condition. It is
the sole discretion of Carolina Amato Inc to determine if returned goods are in
saleable condition. Merchandise that is returned in poor condition will be
returned to the customer at their expense.
* Exchange shipping and
handling fess are the customers responsibility on all exchanges
is a restocking fee of $15.00 for all returns/refund